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Payment and refund

Payment and refund
Return of goods

According to the Law on Consumer Protection and the Cabinet of Ministers of Ukraine Resolution  №172 of March 19, 1994. (Addendum №3 - List of goods) Foods, medicines and hygiene items are included in the list of non-returnable or non-returnable non-food items.

Only defective items are goods of poor quality.

We recommend that you carefully accept the parcel in the mail, check the conformity of the product and integrity. You can cancel the parcel at the time of receipt. In this case, ask your representative for a list of documents to fill out and clarify the arrangements for further action. Return the product only if it is of poor quality (expired, exposed or damaged packaging, broken or damaged packaging that comes in direct contact with its contents).
Please contact our manager at 096 412 83 99

If you use and use the product, its cost will not be refunded